User Guides

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This page will soon be migrating to a new portal where you can access all of the usual links below as well as managing support tickets, access training and other resources.

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Tevalis Print Issues

Prints not reaching printers? Please get your teams to report via this form at the time these occur (no login is required) so this can be shared for staff to use on mobiles.

Report a print issue https://forms.office.com/e/FWYp7iWxLW

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IT Support

If something is not working in the way it should be you need to contact our IT Support partner QuoStar. You can contact QuoStar by phone or email using the following details…

[email protected]

+44 (0)1202 055401

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IT Joiners/Movers/Leavers Form

For new starters, movers and leavers, this form captures all relevant info to create, update or close a user account.

Click here to access.

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Self Service Application Request

Already have an email address but need access to a new app listed below?

This form should be completed by the user requesting access

Click here to access

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Tevalis

For assistance with using your POS/till system (including Centralised Management portal), contact Tevalis using the details below.

[email protected]

03300 021555

If your question is specifically related to the stock element of Tevalis please contact the stock team

[email protected]

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Sona

If you need help with Sona please email [email protected]

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New Starter

Welcome to THE PIG

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